The most scared people I have worked with never dared to laugh, which I must say always gave a negative result. Clients can sense your fear, and that makes you less trustworthy. Confident people have the courage to giggle.
I think laugh therapy and joy will be more common in workplaces in the future, as employers are looking for new ways to tie Generation Y to a job for more than a week. Money is not an important driver anymore; people are looking for emotional satisfaction rather than material rewards, which is getting more acknowledged.
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