It turns out the page is created by a true fan (so they say at least...) who had his tonsills removed and could only eat icecream... Not sure if this story attracted people, but perhaps a learning that we seek the genuine; pages created by fans, not the brands themselves. Guess nobody likes those who brag about themselves, which is why PR is sometimes more effective than ads in creating trust. If a journalist has recommended something it feels more trustworthy than if a brand shouts out about itself being fabulous...
I wish there were more qual studies on social media; at the moment all knowledge on how we engage with Facebook, Twitter, Foursquare and so on is in the shape of numbers. Statistics won´t reveal WHAT makes us besotted about one brand´s page and not the other. How to replicate the success of Bubble O´Bill? How to be as engaging as BMW? Digital strategists out there - share your wisdom, please :)
Article: http://www.socialbakers.com/blog/243-socialbakers-local-country-report-for-august-2011-australia/
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